Getting Help

Getting help may be something you are interested in but making the decision to contact Hospice can be the hardest part. Hospice of Jefferson County can help make that decision easier. Our expert Hospice staff will answer any questions you might have and will determine if you or your loved one is appropriate for Hospice Care. Below are some steps you can take to help make the process easier.

Step One - Learn about Hospice and your options.

The best time to learn about Hospice is before you need it.The patient and family can benefit much more from Hospice services if referred earlier.At any time during a life-threatening illness, it is appropriate to discuss all of a patient’s healthcare options, including Hospice.

A referral to Hospice is appropriate when:

  • A patient has a terminal illness with a life expectancy of 6 months or less.
  • Comfort care and symptom management become the primary focus.
  • Curative treatment is no longer the patient’s choice or option.

Step Two - Call Hospice to make a referral or inquire about services.

Please call us at 315.788.7323 and our Intake Coordinator will help you begin the referral process. Making this important phone call is the next step.

Referrals to Hospice may be made by anyone, including but not limited to:

  • Physicians
  • Discharge Planners
  • Social Workers
  • Patients
  • Family Members
  • Nursing Homes
  • Friends
  • Clergy

Too often referrals for Hospice Care are not made until the patient has uncontrolled symptoms or is near death. Although Hospice Care can do much to assist and provide care at this time, the patient’s and family’s quality of life can be greatly enhanced by early intervention.

Step Three - The admission process.

The Hospice Staff will perform an assessment and the Hospice Medical Director will determine eligibility. A Hospice Care Team will be assigned to the patient and family and will make the transition to Hospice Care as seamless as possible. We treat all of our patients and their families with dignity. We respect your privacy and keep all information shared confidential.

  • You people are the best of the best.

  • I can't find adequate words to say how wonderful Hospice was to my husband and me. They brightened my day and gave me the courage to meet each day. I learned to lean on and love each and everyone. God bless them all!

  • Everyone on the Hospice team was wonderful. They were gentle, loving and very good with my mother. I learned so much from them.

  • What a great team I had! Everyone I dealt with was very professional.

  • I do not know how I would have handled or survived the care without the help of Hospice. They were there for me at all times.
  • The professionalism, compassion and respect for our child and our family are sincerely appreciated.

  • Your care was excellent. Thank you for all you did for my husband.

  • The whole team was exceptional. We could not have asked for better care for our loved one.

  • I want to thank each and every one of you for your thoughtfulness during this most difficult time. Your services were wonderful and very helpful. My sincere thanks to all of you.
  • Your nurses went over and beyond the call of duty to help us.
  • I can't find the words to say how good the hospice team was, even helping after my wife's death.
  • Words can't express how much I appreciate what all of you did for my husband. You guys just made it work so well.

1398 Gotham St.
Watertown, NY 13601

Phone: 315-788-7323
Fax: 315-788-9653

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